Frequently Asked Questions

Shipping and Tracking

When will my order ship?. Domestic U.S. orders typically ship within 3-5 business days, and international orders within 5-7 business days unless otherwise specified on the product page. DHL/USPS final delivery (where applicable) is estimated to arrivKith Return PolicyOnline Return Policy. Start Your Return. Start Your International Return. What is your return policy for online purchases?. We offer a 30-day return window for eligible online orders. Returns must be initiated through our Returns Portal, and all apprOrder ProcessingWhy is my order still processing?. Domestic U.S. orders typically ship within 3-5 business days, and international orders within 5-7 business days unless otherwise specified on the product page. DHL/USPS final delivery (where applicable) is estimatedMade-to-Order and Pre-Order ProcessingWhat is a Pre-Order product?. An item with Pre-Order in the title has not yet been produced, but is available for purchase during a limited ordering window. Shipping begins once the product becomes available, with specific timelines provided on eachPaymentsWhat payment methods does Kith accept?. We currently accept the following payment methods for domestic US orders:. For all international orders, we currently only accept PayPal. Why are international debit/credit cards not accepted?Kith Gift CardsE-Gift Cards. Where can I find my Kith e-gift card?. E-gift cards will be sent to the email associated with your order. Make sure to check your spam and junk folders if you can’t find it. If you need help searching for it in your inbox, the sender isProduct Knowledge & SizingView the Kith footwear size chart. What regional sizing is Kith apparel offered in?. Most Kith products are listed in US sizing, unless noted otherwise in the Size & Fit tab on the product page. What regional sizing is footwear offered in?. All footwKith Online DrawingsWhat is a Drawing?. Drawings are a randomized entry system for select limited product releases, such as exclusive footwear, apparel, or collaborations. Customers can enter for a chance to purchase select items by submitting an entry and payment inforKith: The Footwear Archive Exhibition & Panel Conversation FAQsKith: The Footwear Archive Exhibition & Panel Conversation FAQs. In celebration of our 15th anniversary and the release of Kith: The Footwear Archive, Kith presents an in-person exhibit in Williamsburg, Brooklyn from September 25th to September 27th,

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